Art photographs / FAQs.
This page provides help with our most common questions.
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Art photographs / FAQs.
This page provides help with our most common questions.
50% of the proceeds after printing and handling goes to wildlife conservation.
Standard production and delivery times are 10-15 days from the point of order, although we will always endeavour to reduce this where possible. Prints are shipped unframed for efficiency and quality assurance. Please don't hesitate to contact us if you have any questions at all.
Since we are selling limited-edition runs of 100 pieces per image all formats, the sold out images won't come back in a second run. However, we keep adding new images to the Stay Wild store continuously.
Yes. Global shipping is available. Shipping costs are not included in the print price and will be calculated at checkout based on the exact shipping address. Prints are shipped unframed for efficiency and quality assurance, with framed prints available upon request. The payment of any import customs charges, duties and taxes, whether local or international, are the responsibility of the customer. Please don't hesitate to contact us if you have any questions at all.
Framed prints are available upon request. The shipping of framed prints can be both difficult and expensive. Framing is also very location specific and subjective. Framing is an artform, and it’s important to match the colour of your frame to the image, your space, and your tastes. Our recommendation is often an understated frame that sets the image off from its surroundings with a generous white mat.
When you remove the print from the postal tube, the print will be curled. To uncurl the print, do the following by using the postal tube and the tissue paper that comes with the print. Nothing else is needed.
– Wash and dry hands to handle the print and do not touch the print surface
– Lay the curled print that was removed from postal tube on a flat surface
– Cover the printed surface with tissue paper
– Use the postal tube that the print was shipped in
– Firmly and with care roll the covered print around the tube
– Hold the rolled print for approximately 30 seconds in the rolled position
– Unroll the print and remove the tissue paper and the print will be flattened
As all limited edition prints are made-to-order, we are unable to offer returns or exchanges unless in the event of a genuine manufacturing fault. All of our products undergo high-grade professional quality control to ensure that all prints are of the highest standard. If you feel that a manufacturing error has been made, please contact us for assistance.
Please note that you must pay the shipping cost for returning the products in accordance with your right of withdrawal and exchange and Stay Wild has no obligation to pay such costs.
Any order which has been damaged prior to delivery, where you have informed us within 24 hours of the delivery attempt, will be replaced by us free of charge with a duplicate copy of the same print as ordered. In the event of damage, our team will cover the cost of return postage. If your print has arrived damaged, please contact us for assistance.
Of course! If you are looking to commission an image, or perhaps looking for a specific size or an image that is not featured in our online gallery, please contact us for a custom quote.
Prints are printed on Hahnemühle FineArt paper 285 g/m² using premium inks. All limited editions prints come with a 1 cm to 3 cm white border depending on the print size.
Prints from the limited edition collection are digitally-signed and include a digitally-signed certificate of authenticity by Chris Schmid.
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